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Many Australian small and medium business owners understand the need of an IT service provider, but underestimate how on-call tech support can help speed up their business’ productivity and help save money and time.

We understand that many business owners see the potential cost of tech support, and don’t immediately see the benefit such a service can provide, and normally attempt to train in-house staff as support services, which does not always provide the services you need.

Here are some reasons you should consider outsourcing your IT Support needs to a pro:


A professional IT Support services provider will give you access to professionals who understand and have knowledge of your business’ software and hardware needs. If you run customised programs and software, a dedicated IT Support team will take the time to learn how your systems work. Access to a professional IT Support team also means that a trained professional is always on call to come to your premises and help with maintenance, installation of new software or hardware, or help fix any issues you might have. These skills aren’t always available from in-house staff.


Many people tend to see IT Support as focused on their places of work but forget that modern technologies allow us to lead increasingly mobile business practices. A professional IT support service means you have a trained professional that can be on-call to help if you’re having trouble at a hotel venue or are struggling to set up a presentation.


Business owners know that a successful business never sleeps. If you’re dealing with international clients, you sometimes must be available around the clock, which is exactly what you can expect from a professional IT support service. Not only will you have support available around the clock, you’ll be getting it from trained professionals who already understand your systems.

If you have any questions about Tech Support services or want to know how your business can benefit from professional IT support, contact MaITs today!

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Do You Need An IT Services Provider? Read Here On The Benefits A Modern IT Solution Can Offer Your Business.

In today’s digital age there is no leeway when it comes to the health of your IT infrastructure and online security. For business owners this also presents a challenge that is both time consuming and needs years of expertise to solve. This means that most businesses outsource their IT service needs, but many are unsure whether this will benefit their enterprises in the long run. To help you decide, we’ve put together a list of benefits your IT services company should provide you with:

Backup and Recovery

As most of modern businesses have important information stored on digital devices, a modern and effective backup solution is necessary to be in place at all times. This also means that if the worst happens, that the recovery system is in place and working to successfully restore the information in the same state that it was originally in.

Software knowhow and application

There are thousands of software solutions out there for practically all types of businesses, but knowing which one is perfect for your enterprise can be a time consuming and fruitless search. Your IT services company should ideally be able to assist you in choosing the best software, and just as important, help to integrate the platform into your business.

Digital Security

The threat of cyber-attacks and malware infections should never be underestimated or ignored. Business have to ensure that they are protected by modern and effective digital security measures, or that their IT service provider has equipped them with the best possible safeguards.

Health Checks

If you’re business has been using the same IT platform for some years now, you run the risk of it becoming outdated and unable to provide you with the digital solutions your business needs. An IT services provider will be able to diagnose and check your business’ digital systems, ensuring that they stay updated, current, and above all, able to ensure that you succeed.

If you are looking for an Australian IT systems company that can provide you with all the above services, then look no further than MaITs. If you want to find out more, please don’t hesitate to contact us, or contact one of our professional consultants today.

Ready to find out more?

Drop us a line today for a free quote!

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There are already many companies that are making use of VPN networks with different objectives. A VPN network is a virtual private network that is characterised, from the technical point of view, by the fact that it masks the IP of the equipment that connects to the Internet and sends the data in an encrypted form. Therefore, VPN networks are totally secure, which is a crucial advantage for companies.

The following are the benefits of a VPN network to companies:

Simple and inexpensive technology. It allows you to connect the offices of two separate companies thousands of miles away simply using the Internet. Therefore, it reports enormous benefits, which contrast with the simplicity and economy of its installation. No cables are needed but the Internet itself is used.

Save distances. As we pointed out in the previous section, thanks to a network VPN a company can connect the computer equipment of offices that are located in different cities simply using the Internet. This is a great advantage for companies, which are increasingly more internationalised in a global world like the one we live in.

Telecommuting. A VPN network facilitates, on the other hand, telework since from his/her own house and with his/her laptop or desktop equipment, an employee can connect to the office in a very simple way. Here comes the game VPN server. The computer you want to connect remotely to the VPN network will only have to have an Internet connection and a client program installed, which will allow you to connect to a VPN server. Once these requirements have been met, with a username and password, the worker can connect to the office as if he were there.

This also offers advantages to companies when an employee is displaced for travel reasons. With your laptop and the client program, thanks to the VPNserver, you can network with your colleagues in the office and take advantage of free time to continue working.

Security. A great benefit of the VPN network for business is the high level of security it offers. The company’s data transmitted through the Internet in this type of networks are fully protected, because technologies are used that encrypt the information before sending it. Tunnelling and the SSH protocol, of the safest that exist today, are those that are usually used.

Anonymity. As we pointed out, in the vpn network the IP of the computer is masked, so that anonymous connections can be made. This allows, for example, to prevent web pages from locating us geographically.

These are enough reasons for you to decide to take advantage of the VPN network for your company, right?

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The Reason why you need a Systems Engineer in you company

What is System Engineering?

It is a branch of engineering that is in charge of designing, programming, implementing and maintaining computer systems. The management of networks and information systems are their main tasks to achieve the optimisation of the data that a company manages. Research to create and implement software and hardware in a company or organisation.

It carries out complete works in websites, from the design to the maintenance and contributes to the development of projects with computer character that contribute to the deployment of services and production in a company. It also applies basic science, computer science and information theories, taking into account areas such as computational complexity, programming languages ​​and systems theory, in addition to systemic analysis.

Its scope is broad enough to span from health, engineering, economics, biology or communication, because all areas and organisations require IT to function efficiently. The skills acquired during the race will be those that define which side to project the efforts.

Main differences between systems engineering and computer engineering

While some Universities and Colleges offer a program that fuses engineering, systems engineering is geared toward solving everyday problems through technology. On the other hand, computer engineering is more specific because it analyses information to solve problems from a technical point of view and less organisational than systems engineering.

Computer engineering creates computer and communications solutions, focused on hardware and software innovation and the use of computer tools for such purposes. Systems engineering, rather than management-based, focuses on algorithmic analysis, intelligent systems, and the optimisation of complex systems.

Sectors in which a systems engineer works

  • Web design.
  • Robotics.
  • Informatics’ security.
  • Multimedia.
  • Technological infrastructure.
  • Construction of software.
  • Communication.
  • Telecommunication.
  • Technology management.
  • Related sectors.

Profile of entrance to the career of systems engineering

Solid knowledge in mathematics and physics is essential in all those planning to study systems engineering. The constant updating and specialisation in one or several technologies is another requirement for those who are interested in this career. In addition to the ease in math. Curiosity, the ability to learn permanently and guidance for problem solving are desirable qualities