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Many Australian small and medium business owners understand the need of an IT service provider, but underestimate how on-call tech support can help speed up their business’ productivity and help save money and time.

We understand that many business owners see the potential cost of tech support, and don’t immediately see the benefit such a service can provide, and normally attempt to train in-house staff as support services, which does not always provide the services you need.

Here are some reasons you should consider outsourcing your IT Support needs to a pro:


A professional IT Support services provider will give you access to professionals who understand and have knowledge of your business’ software and hardware needs. If you run customised programs and software, a dedicated IT Support team will take the time to learn how your systems work. Access to a professional IT Support team also means that a trained professional is always on call to come to your premises and help with maintenance, installation of new software or hardware, or help fix any issues you might have. These skills aren’t always available from in-house staff.


Many people tend to see IT Support as focused on their places of work but forget that modern technologies allow us to lead increasingly mobile business practices. A professional IT support service means you have a trained professional that can be on-call to help if you’re having trouble at a hotel venue or are struggling to set up a presentation.


Business owners know that a successful business never sleeps. If you’re dealing with international clients, you sometimes must be available around the clock, which is exactly what you can expect from a professional IT support service. Not only will you have support available around the clock, you’ll be getting it from trained professionals who already understand your systems.

If you have any questions about Tech Support services or want to know how your business can benefit from professional IT support, contact MaITs today!

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Do You Need An IT Services Provider? Read Here On The Benefits A Modern IT Solution Can Offer Your Business.

In today’s digital age there is no leeway when it comes to the health of your IT infrastructure and online security. For business owners this also presents a challenge that is both time consuming and needs years of expertise to solve. This means that most businesses outsource their IT service needs, but many are unsure whether this will benefit their enterprises in the long run. To help you decide, we’ve put together a list of benefits your IT services company should provide you with:

Backup and Recovery

As most of modern businesses have important information stored on digital devices, a modern and effective backup solution is necessary to be in place at all times. This also means that if the worst happens, that the recovery system is in place and working to successfully restore the information in the same state that it was originally in.

Software knowhow and application

There are thousands of software solutions out there for practically all types of businesses, but knowing which one is perfect for your enterprise can be a time consuming and fruitless search. Your IT services company should ideally be able to assist you in choosing the best software, and just as important, help to integrate the platform into your business.

Digital Security

The threat of cyber-attacks and malware infections should never be underestimated or ignored. Business have to ensure that they are protected by modern and effective digital security measures, or that their IT service provider has equipped them with the best possible safeguards.

Health Checks

If you’re business has been using the same IT platform for some years now, you run the risk of it becoming outdated and unable to provide you with the digital solutions your business needs. An IT services provider will be able to diagnose and check your business’ digital systems, ensuring that they stay updated, current, and above all, able to ensure that you succeed.

If you are looking for an Australian IT systems company that can provide you with all the above services, then look no further than MaITs. If you want to find out more, please don’t hesitate to contact us, or contact one of our professional consultants today.

Ready to find out more?

Drop us a line today for a free quote!

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How Internet Marketing Brisbane Can Help to Grow Your Business

Marketing of an item is an intense procedure, particularly with furious rivalry. It is difficult to bring new clients on the web. Subsequently a internet program by an online marketing internet marketing Brisbane company or agency can enable you to do the trap for less cash contrasted with traditional marketing which will cost you 2/3 more in costs and deliver less outcomes .An Internet marketing agency can enable you to direct people to your business’ site, persuade new guests, and drive changes in this way procuring your business through a digital marketing service, a lot of approaching income.

Our Internet marketing agency is exceptionally quantitative, yield point by point information, advance online campaigns, the launch of new campaigns on solid information, extraordinarily enhancing odds of achievement. Internet marketing offices have organized Internet promoting efforts permitting following of individual clients. The development of guests and increment changes with SEO, PPC promoting, online networking, messages, and so on.

Social Media:

Social Media instruments like Facebook, Twitter, and Pinterest, are likewise incredible strategies for development. An Internet advertising Company can make you official brand pages via web-based networking media destinations help you with posts, updates to fans. You can likewise deal with your own. Be that as it may, to get an advanced office to enable you to will diminish expenses and enable you to be avant-garde constantly. What’s more, it should be possible in conjunction with different battles in your advanced advertising set up. Online networking develops the business through fans. Inevitably, they will make a buy, believe you enough to subscribe you will basically observe business development!


SEO or Search Engine Optimisation advances a site’s execution in Search Engine Related Pages or SERPS. Without an advanced promoting services design of SEO, one can think that its hard to rank a site on Google.Optimising the website is the best way to grow traffic.

Ready to find out more?

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What is ROI and how does it help us in our online marketing strategy?

Measuring the results of the marketing actions of the company is key to seek the greatest effectiveness of our advertising actions, with the lowest cost. On the Internet, there are tools that allow us to measure the impact of any advertising action and we can find out the profitability of a marketing action thanks to the ROI. It is a fundamental element for companies with presence in the network and from our business school today we tell you how you can help us in our Online Marketing strategy.

The initials ROI correspond to the Anglo-Saxon expression “Return On Investment”, return on investment in its translation from English. The ROI allows us to evaluate the profitability of an investment and compare different projects or actions, depending on their economic performance. The ROI is an indicator that has its simplicity among its advantages, and that is why it has become popular in the evaluation of Online Marketing actions.

How is the ROI of a Marketing action calculated?
The ROI shows the relationship between the investment we make in a Marketing action and the benefits it generates. To calculate the ROI, the amount invested in the advertising action must be subtracted from the income generated, divided by the investment, and the result multiplied by 100.

ROI = [(income – investment) / investment] x 100

If the ROI is positive it means that the project is profitable. In the event that the result of this formula were negative, the investment would not be profitable and we would be losing money.

This simple operation can be fundamental to make the decision to invest in some actions or in others, comparing the ROI of each of them. There will always be a first test of each of the actions, but calculating the ROI we will obtain the necessary information to know which actions or projects are more profitable and, therefore, decide on new measures in the future.

How do we apply ROI to Online Marketing?
In a strategy of Online Marketing, the ROI allows to evaluate economically if an advertising campaign in a certain channel had or not the expected success. When calculating the ROI, it is necessary to analyze the sales generated by each traffic source, in the same time interval.

There are several tools like Google Adwords and Analytics that allow us to segment the origin of those sales or conversions, and extract the necessary information to calculate the ROI of any Online Marketing action.

In this way, companies can make better decisions and optimize their budget in these types of campaigns. In fact, there are Online Marketing departments that work with the objective of achieving a minimum ROI. In these cases, after finding out what initiatives provide this ROI, the strategy of the company involves investing in those campaigns that bring a minimum return established.

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Advantages of Using Managed Service Providers for IT

In any business, leveraging the technology available to it is undeniably the determining factor of a business’ performance. This means that in addition to hiring qualified staff, getting clients and growing their business, business owners also need to keep their technology-based operations thriving.

To make the process of technological management that much easier, many small-medium sized organisations have integrated Managed Service Providers (MSPs) into their businesses to manage their internal IT resources, alleviating the strain of doing it themselves.

Here at MaITs, we are a highly qualified and well-rounded IT MSP who believe it’s important for you as a business owner to know what a MSP is and how it can help your enterprise.

Qualified Staff vs Experienced Staff

It is a fact of life that IT changes daily, which means that if you don’t keep up to date, you will run into problems. With every case being unique, only experienced MSPs can effectively and seamlessly get any issue resolved within a dependable time frame.

The Cost of Experience

Experience comes at a cost, which a MSPs can take on without it having to impact on your business’ budget. With MSPs affordable costs (typically subscription-based), your business pays out an amount that already includes support with IT challenges that can range from computer issues, to servers going down.

Latest Tech support

Outsourcing to an MSP saves you the two most precious resources, time and money, since we already have the latest technology at our disposal. That means that we can instantly provide your business with new and ground-breaking expertise. This means you don’t have to be a business that has to hire staff and train them to do something that MSPs already have sorted out.

All-Inclusive Reporting

We understand that you always want a firm grasp on your business’ activities, financial and otherwise. For that reason, we make sure you will receive reports across your IT operations. The reports can give you an eagle-eye view of the state of your business’ IT, ranging from what your employees are doing online to potential problems we’ve identified in your system.

With these important IT elements managed by us, your will have the freedom to focus on the expansion and growth of your business, with the peace of mind that whatever IT challenges you might face, you have a dependable MSP ready to help.

Ready to find out more?

Drop us a line today for a free quote!

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There are already many companies that are making use of VPN networks with different objectives. A VPN network is a virtual private network that is characterised, from the technical point of view, by the fact that it masks the IP of the equipment that connects to the Internet and sends the data in an encrypted form. Therefore, VPN networks are totally secure, which is a crucial advantage for companies.

The following are the benefits of a VPN network to companies:

Simple and inexpensive technology. It allows you to connect the offices of two separate companies thousands of miles away simply using the Internet. Therefore, it reports enormous benefits, which contrast with the simplicity and economy of its installation. No cables are needed but the Internet itself is used.

Save distances. As we pointed out in the previous section, thanks to a network VPN a company can connect the computer equipment of offices that are located in different cities simply using the Internet. This is a great advantage for companies, which are increasingly more internationalised in a global world like the one we live in.

Telecommuting. A VPN network facilitates, on the other hand, telework since from his/her own house and with his/her laptop or desktop equipment, an employee can connect to the office in a very simple way. Here comes the game VPN server. The computer you want to connect remotely to the VPN network will only have to have an Internet connection and a client program installed, which will allow you to connect to a VPN server. Once these requirements have been met, with a username and password, the worker can connect to the office as if he were there.

This also offers advantages to companies when an employee is displaced for travel reasons. With your laptop and the client program, thanks to the VPNserver, you can network with your colleagues in the office and take advantage of free time to continue working.

Security. A great benefit of the VPN network for business is the high level of security it offers. The company’s data transmitted through the Internet in this type of networks are fully protected, because technologies are used that encrypt the information before sending it. Tunnelling and the SSH protocol, of the safest that exist today, are those that are usually used.

Anonymity. As we pointed out, in the vpn network the IP of the computer is masked, so that anonymous connections can be made. This allows, for example, to prevent web pages from locating us geographically.

These are enough reasons for you to decide to take advantage of the VPN network for your company, right?