Posted on Leave a comment



Many Australian small and medium business owners understand the need of an IT service provider, but underestimate how on-call tech support can help speed up their business’ productivity and help save money and time.

We understand that many business owners see the potential cost of tech support, and don’t immediately see the benefit such a service can provide, and normally attempt to train in-house staff as support services, which does not always provide the services you need.

Here are some reasons you should consider outsourcing your IT Support needs to a pro:


A professional IT Support services provider will give you access to professionals who understand and have knowledge of your business’ software and hardware needs. If you run customised programs and software, a dedicated IT Support team will take the time to learn how your systems work. Access to a professional IT Support team also means that a trained professional is always on call to come to your premises and help with maintenance, installation of new software or hardware, or help fix any issues you might have. These skills aren’t always available from in-house staff.


Many people tend to see IT Support as focused on their places of work but forget that modern technologies allow us to lead increasingly mobile business practices. A professional IT support service means you have a trained professional that can be on-call to help if you’re having trouble at a hotel venue or are struggling to set up a presentation.


Business owners know that a successful business never sleeps. If you’re dealing with international clients, you sometimes must be available around the clock, which is exactly what you can expect from a professional IT support service. Not only will you have support available around the clock, you’ll be getting it from trained professionals who already understand your systems.

If you have any questions about Tech Support services or want to know how your business can benefit from professional IT support, contact MaITs today!

Posted on Leave a comment

Do You Need An IT Services Provider? Read Here On The Benefits A Modern IT Solution Can Offer Your Business.

In today’s digital age there is no leeway when it comes to the health of your IT infrastructure and online security. For business owners this also presents a challenge that is both time consuming and needs years of expertise to solve. This means that most businesses outsource their IT service needs, but many are unsure whether this will benefit their enterprises in the long run. To help you decide, we’ve put together a list of benefits your IT services company should provide you with:

Backup and Recovery

As most of modern businesses have important information stored on digital devices, a modern and effective backup solution is necessary to be in place at all times. This also means that if the worst happens, that the recovery system is in place and working to successfully restore the information in the same state that it was originally in.

Software knowhow and application

There are thousands of software solutions out there for practically all types of businesses, but knowing which one is perfect for your enterprise can be a time consuming and fruitless search. Your IT services company should ideally be able to assist you in choosing the best software, and just as important, help to integrate the platform into your business.

Digital Security

The threat of cyber-attacks and malware infections should never be underestimated or ignored. Business have to ensure that they are protected by modern and effective digital security measures, or that their IT service provider has equipped them with the best possible safeguards.

Health Checks

If you’re business has been using the same IT platform for some years now, you run the risk of it becoming outdated and unable to provide you with the digital solutions your business needs. An IT services provider will be able to diagnose and check your business’ digital systems, ensuring that they stay updated, current, and above all, able to ensure that you succeed.

If you are looking for an Australian IT systems company that can provide you with all the above services, then look no further than MaITs. If you want to find out more, please don’t hesitate to contact us, or contact one of our professional consultants today.

Ready to find out more?

Drop us a line today for a free quote!

Click Here

Posted on Leave a comment


There are already many companies that are making use of VPN networks with different objectives. A VPN network is a virtual private network that is characterised, from the technical point of view, by the fact that it masks the IP of the equipment that connects to the Internet and sends the data in an encrypted form. Therefore, VPN networks are totally secure, which is a crucial advantage for companies.

The following are the benefits of a VPN network to companies:

Simple and inexpensive technology. It allows you to connect the offices of two separate companies thousands of miles away simply using the Internet. Therefore, it reports enormous benefits, which contrast with the simplicity and economy of its installation. No cables are needed but the Internet itself is used.

Save distances. As we pointed out in the previous section, thanks to a network VPN a company can connect the computer equipment of offices that are located in different cities simply using the Internet. This is a great advantage for companies, which are increasingly more internationalised in a global world like the one we live in.

Telecommuting. A VPN network facilitates, on the other hand, telework since from his/her own house and with his/her laptop or desktop equipment, an employee can connect to the office in a very simple way. Here comes the game VPN server. The computer you want to connect remotely to the VPN network will only have to have an Internet connection and a client program installed, which will allow you to connect to a VPN server. Once these requirements have been met, with a username and password, the worker can connect to the office as if he were there.

This also offers advantages to companies when an employee is displaced for travel reasons. With your laptop and the client program, thanks to the VPNserver, you can network with your colleagues in the office and take advantage of free time to continue working.

Security. A great benefit of the VPN network for business is the high level of security it offers. The company’s data transmitted through the Internet in this type of networks are fully protected, because technologies are used that encrypt the information before sending it. Tunnelling and the SSH protocol, of the safest that exist today, are those that are usually used.

Anonymity. As we pointed out, in the vpn network the IP of the computer is masked, so that anonymous connections can be made. This allows, for example, to prevent web pages from locating us geographically.

These are enough reasons for you to decide to take advantage of the VPN network for your company, right?

Posted on Leave a comment

The Reason why you need a Systems Engineer in you company

What is System Engineering?

It is a branch of engineering that is in charge of designing, programming, implementing and maintaining computer systems. The management of networks and information systems are their main tasks to achieve the optimisation of the data that a company manages. Research to create and implement software and hardware in a company or organisation.

It carries out complete works in websites, from the design to the maintenance and contributes to the development of projects with computer character that contribute to the deployment of services and production in a company. It also applies basic science, computer science and information theories, taking into account areas such as computational complexity, programming languages ​​and systems theory, in addition to systemic analysis.

Its scope is broad enough to span from health, engineering, economics, biology or communication, because all areas and organisations require IT to function efficiently. The skills acquired during the race will be those that define which side to project the efforts.

Main differences between systems engineering and computer engineering

While some Universities and Colleges offer a program that fuses engineering, systems engineering is geared toward solving everyday problems through technology. On the other hand, computer engineering is more specific because it analyses information to solve problems from a technical point of view and less organisational than systems engineering.

Computer engineering creates computer and communications solutions, focused on hardware and software innovation and the use of computer tools for such purposes. Systems engineering, rather than management-based, focuses on algorithmic analysis, intelligent systems, and the optimisation of complex systems.

Sectors in which a systems engineer works

  • Web design.
  • Robotics.
  • Informatics’ security.
  • Multimedia.
  • Technological infrastructure.
  • Construction of software.
  • Communication.
  • Telecommunication.
  • Technology management.
  • Related sectors.

Profile of entrance to the career of systems engineering

Solid knowledge in mathematics and physics is essential in all those planning to study systems engineering. The constant updating and specialisation in one or several technologies is another requirement for those who are interested in this career. In addition to the ease in math. Curiosity, the ability to learn permanently and guidance for problem solving are desirable qualities

Posted on Leave a comment

Best computer repair in Brisbane CBD

How does MaITs computer repair Brisbane CBD works? Let’s say your laptop needs repairing. You’re stressing out because you have lots of work to do or you have an assignment due the next morning! You’re not sure what’s wrong with the computer, and the last thing you want is a laptop repairs technician coming to you and taking their sweet time to fix it while racking up a huge time-based bill for you! The good news is, if you are located in Brisbane CBD you these two option with no extra cost:

  • one of our technicians can come and pick your laptop up and bring in to our CBD shop at L1, 150 Adelaide. Or,
  • the technician can perform an onsite fix if possible. It is important to point out that parts are not included in this flat rate.

Do you accept credit card? Yes of course! Our technicians carry mobile EFTPOS facilities with them. They accept VISA, Master Card and cash. PayPass is also available. Any extra for weekends or same day IT support? Absolutely not. Just our always competitive flat rate!

Computer repair in Brisbane only? No, at the moment we service exclusively Brisbane, Gold Coast and Sunshine Coast! We offer computer repairs services in Brisbane, Ipswich, Toowoomba, Logan, Gold Coast, Brisbane north side and south side. Give us a call if you are outside this service area as we may be able to offer you remote assistance. This is where we can control your computer from our office whilst on the phone to you. This is also available at a reduced rate.

Do you offer custom built computers? Yes, we do! From bespoke office set ups, to high end gaming rigs. Computer MaITs can offer a tailor made solution to suit any need and budget.

Do you offer on-site Apple Mac repairs Brisbane wide? Yes, we do! Our Brisbane wide computer technicians are experienced in both PC & Apple Mac. Whether you have a broken Apple MacBook Pro screen that needs repairing or an Apple IMac that is not booting up, Computer MaITs can help!

Do you offer a pensioner discount? Yes, we do! We offer a 5% discount to pensioner card holders. But not only that we also offer 30% discount on computer repair for Brisbane students

Do you offer “No Fix, No Fee“ laptop and computer repairs? No we do not. When it comes to repairing your computer, Computer MaITs are of the view that technically every computer repair issue is fixable. Some of our laptop computer repairs and IT support competitors in Brisbane offer “no fix no fee” and we’d guarantee you that they almost never action that promise, as pretty much every computer issue is fixable one way or another. It’s just a question of how much the customer is willing to spend on the repair or whether the parts are even available on certain models of computers. If you would like us to further clarify this, please don’t hesitate to contact us by phone or email. [email protected]

Posted on Leave a comment

Preventive Maintenance Plan and the cost of not having one in place

MaITs provide an excellent computer repairs in Brisbane.

In the same way you would not wait until your car’s engine fails to get the oil transmuted; machines, equipment, buildings and anything of value to your organisation need consistent maintenance to avoid breakdowns and costly disruptions. This work is called Planned or Preventive Maintenance (PM). Preventive Maintenance is performed while the equipment is operating to avoid the consequences of unexpected breakdowns leading to an incremented cost of repair, downtime and more.

Preventative maintenance (or preventive maintenance) is maintenance that is conventionally performed on a piece of equipment to abate the likelihood of its failure. Preventative maintenance is performed while the equipment is still working, so it does not break down unexpectedly.

It’s easy to maintain just a few assets but what is the solution when you have an illimitable amount of equipment to handle? You require something more than the conventional management software. Various IT support software tools can tackle all your maintenance issues and troubles and plan out maintenance before any issue arises.

Preventative maintenance is more complex to coordinate than run-to-failure maintenance because the maintenance schedule must be planned. Preventative maintenance is less intricate to coordinate than predictive maintenance because monitoring strategies do not have to be planned nor the results interpreted.

Preventive Maintenance IT support comes handy when replacing/upgrading worn components before they actually fail. Schedule recurring tasks when required to keep track of maintenance issues. Get exhaustive check-ups done at concrete periods, keep track of depreciation value and CMDB expenses. It gets more easy to know when your equipment needs replacement or repair the worn out before they culminate up causing you system failure and waste of resources.

Planned/Preventive maintenance of equipment will help to improve equipment lifecycle and avoid any unplanned maintenance activity.  A successful preventive maintenance program is dependent on the cooperation of all the parties involved.  Engineering managers must rely on the knowledge, ideas, and contributions of all the maintenance personnel at the property.

While not having Preventive Maintenance Planned can lead to loss, here’s how Preventive Maintenance can help you.

Here are other important benefits of a properly operated preventive maintenance program:

  • Better conservation of equipment and increased life expectancy of equipment, thereby eliminating premature replacement of machinery.
  • Equipment downtime is decreased and the number of major repairs are reduced
  • Timely, routine repairs to avoid large-scale repairs
  • Improved safety and quality conditions for everyone
  • Reduced overtime costs and more economical use of maintenance workers due to working on a scheduled basis instead of a crash basis to repair breakdowns

It is important to remember that not every piece of equipment should be added to your preventive maintenance plan. Some equipment are just too old and worn out, and reactive maintenance may actually be a more cost-efficient method in these cases. Look at the cost of repairs or replacement, how often this maintenance is typically performed, and what level of priority the equipment has.

You’ll find that some items are better left to be replaced or repaired once they break. If so, make sure to schedule upgrades of those assets. If possible, plan to retire bad units. It is a good idea to actually leave bad units off the system since nothing will be done for them between inspections.